UK's Regulators Must Intervene in Rip-off Bills to Protect Consumers and Economy
A recent paper by economists Andrew Sissons and John Springford has highlighted the need for the UK government to step in and reform its markets for key services. The authors argue that the current system is failing consumers, leading to inflationary pressures and a decrease in economic efficiency.
The problem lies in the lack of proper competition in these markets, which has resulted in higher prices and reduced consumer choice. Sissons and Springford point to examples such as household energy, mobile phones, and insurance, where companies are able to exploit consumers through complex tariffs, hidden charges, and limited transparency.
One key issue is the use of automatic price increases, known as RPI-plus contracts, which can lead to significant increases in bills for consumers. These contracts are often pegged just above the retail prices index (RPI), which is an outdated measure that tends to be higher than the consumer prices index targeted by the Bank of England.
The authors argue that these contracts should be strictly limited by regulators to prevent them from driving up inflation. They also propose a new rule that would require any service that can be subscribed to online to also allow consumers to cancel online, too. This would give consumers more control over their subscriptions and reduce the risk of being locked into unwanted contracts.
Furthermore, Sissons and Springford suggest that regulators could draw up definitions of standard products, such as plain vanilla insurance contracts with a set excess and few exemptions. This would allow companies to compete on price and service rather than relying on complex small print.
The authors note that Labour's approach to regulation has been focused on reducing barriers to business, but they argue that this must be balanced against the need for effective consumer protection. "It will take better, not less, regulation to foster more dynamic markets for the services consumers rely on," they say.
The UK government's failure to regulate these markets effectively is having a significant impact on consumers and the economy. The current system is leading to higher prices, reduced competition, and decreased economic efficiency. It is therefore essential that regulators step in and take action to reform these markets and protect consumers' interests.
A recent paper by economists Andrew Sissons and John Springford has highlighted the need for the UK government to step in and reform its markets for key services. The authors argue that the current system is failing consumers, leading to inflationary pressures and a decrease in economic efficiency.
The problem lies in the lack of proper competition in these markets, which has resulted in higher prices and reduced consumer choice. Sissons and Springford point to examples such as household energy, mobile phones, and insurance, where companies are able to exploit consumers through complex tariffs, hidden charges, and limited transparency.
One key issue is the use of automatic price increases, known as RPI-plus contracts, which can lead to significant increases in bills for consumers. These contracts are often pegged just above the retail prices index (RPI), which is an outdated measure that tends to be higher than the consumer prices index targeted by the Bank of England.
The authors argue that these contracts should be strictly limited by regulators to prevent them from driving up inflation. They also propose a new rule that would require any service that can be subscribed to online to also allow consumers to cancel online, too. This would give consumers more control over their subscriptions and reduce the risk of being locked into unwanted contracts.
Furthermore, Sissons and Springford suggest that regulators could draw up definitions of standard products, such as plain vanilla insurance contracts with a set excess and few exemptions. This would allow companies to compete on price and service rather than relying on complex small print.
The authors note that Labour's approach to regulation has been focused on reducing barriers to business, but they argue that this must be balanced against the need for effective consumer protection. "It will take better, not less, regulation to foster more dynamic markets for the services consumers rely on," they say.
The UK government's failure to regulate these markets effectively is having a significant impact on consumers and the economy. The current system is leading to higher prices, reduced competition, and decreased economic efficiency. It is therefore essential that regulators step in and take action to reform these markets and protect consumers' interests.