The Rise of ChatGPT: A New Era in Information Retrieval
As I watch students navigate online resources for their assignments, I often wonder how our technology has evolved over the years. Just three years ago, if someone needed to fix a leaky faucet or understand inflation, they usually did one of three things: typed the question into Google, searched YouTube for a how-to video or shouted desperately at Alexa for help. Today, millions of people start with a different approach: They open ChatGPT and just ask.
The shift in searching is undeniable. Within months of its introduction on November 30, 2022, ChatGPT had 100 million weekly users. By late 2025, that figure had grown to 800 million. That makes it one of the most widely used consumer technologies on the planet. Surveys show that this use isn't just curiosity β it reflects a real change in behavior.
According to a Pew Research Center study, 34% of U.S. adults have used ChatGPT, roughly double the share found in 2023. Among adults under 30, a clear majority (58%) have tried it. An AP-NORC poll reports that about 60% of U.S. adults who use AI say they use it to search for information, making this the most common AI use case.
Traditional search engines are still the backbone of the online information ecosystem, but the kind of searching people do has shifted in measurable ways since ChatGPT entered the scene. People are changing which tool they reach for first. For years, Google was the default for everything from "how to reset my router" to "explain the debt ceiling." These basic informational queries made up a huge portion of search traffic.
But these quick, clarifying, everyday "what does this mean" questions are the ones ChatGPT now answers faster and more cleanly than a page of links. And people have noticed. A 2025 U.S. consumer survey found that 55% of respondents now use OpenAI's ChatGPT or Google's Gemini AI chatbots about tasks they previously would have asked Google search to help them with.
This shift has significant implications for how we access information online. The rise of generative AI platforms like ChatGPT is growing faster than traditional searches, and about 13 million U.S. adults have already made generative AI their go-to tool for online discovery.
However, this doesn't mean people have stopped "Googling." But it means that ChatGPT has peeled off the kinds of questions for which users want a direct explanation instead of a list of links. Curious about a policy update? Need a definition? Want a polite way to respond to an uncomfortable email? ChatGPT is faster, feels more conversational and feels more definitive.
As ChatGPT continues to evolve, it's clear that the impact on traditional search engines like Google will be significant. The "AI Overview" summaries that appear above traditional search links now instantly answer many simple questions β sometimes accurately, sometimes less so. But either way, many people never scroll past that AI-generated snapshot.
Google search excels at pointing to a wide range of sources and perspectives, but the results can feel cluttered and designed more for clicks than clarity. ChatGPT, by contract, delivers a more focused and conversational response that prioritizes explanation over ranking. The ChatGPT response can lack the source transparency and multiple viewpoints often found in a Google search.
The shift to ChatGPT is also affecting other areas of technology, such as smart speakers like Alexa and YouTube. While voice assistants still remain popular, some users are shifting their queries to ChatGPT or similar tools for more complex questions.
On YouTube, people now tend to start with ChatGPT and then move to the platform if they need additional information a how-to video conveys. This new pattern is also evident in specialized spaces like software engineering forums, where question volume has dropped sharply since ChatGPT's release.
In conclusion, three years into its existence, ChatGPT has reordered our tech stack. The default search has shifted. Search engines are still for deep dives and complex comparisons. YouTube is still for seeing real people do real things. Smart speakers are still for hands-free convenience. But when people need to figure something out, many now start with a chat conversation, not a search box.
The rise of ChatGPT represents the most significant shift in information retrieval since the emergence of search engines. As we navigate this new landscape, it's essential to recognize both the benefits and limitations of these emerging technologies. By doing so, we can harness their power while ensuring that our access to accurate and trustworthy information remains a fundamental right for all.
As I watch students navigate online resources for their assignments, I often wonder how our technology has evolved over the years. Just three years ago, if someone needed to fix a leaky faucet or understand inflation, they usually did one of three things: typed the question into Google, searched YouTube for a how-to video or shouted desperately at Alexa for help. Today, millions of people start with a different approach: They open ChatGPT and just ask.
The shift in searching is undeniable. Within months of its introduction on November 30, 2022, ChatGPT had 100 million weekly users. By late 2025, that figure had grown to 800 million. That makes it one of the most widely used consumer technologies on the planet. Surveys show that this use isn't just curiosity β it reflects a real change in behavior.
According to a Pew Research Center study, 34% of U.S. adults have used ChatGPT, roughly double the share found in 2023. Among adults under 30, a clear majority (58%) have tried it. An AP-NORC poll reports that about 60% of U.S. adults who use AI say they use it to search for information, making this the most common AI use case.
Traditional search engines are still the backbone of the online information ecosystem, but the kind of searching people do has shifted in measurable ways since ChatGPT entered the scene. People are changing which tool they reach for first. For years, Google was the default for everything from "how to reset my router" to "explain the debt ceiling." These basic informational queries made up a huge portion of search traffic.
But these quick, clarifying, everyday "what does this mean" questions are the ones ChatGPT now answers faster and more cleanly than a page of links. And people have noticed. A 2025 U.S. consumer survey found that 55% of respondents now use OpenAI's ChatGPT or Google's Gemini AI chatbots about tasks they previously would have asked Google search to help them with.
This shift has significant implications for how we access information online. The rise of generative AI platforms like ChatGPT is growing faster than traditional searches, and about 13 million U.S. adults have already made generative AI their go-to tool for online discovery.
However, this doesn't mean people have stopped "Googling." But it means that ChatGPT has peeled off the kinds of questions for which users want a direct explanation instead of a list of links. Curious about a policy update? Need a definition? Want a polite way to respond to an uncomfortable email? ChatGPT is faster, feels more conversational and feels more definitive.
As ChatGPT continues to evolve, it's clear that the impact on traditional search engines like Google will be significant. The "AI Overview" summaries that appear above traditional search links now instantly answer many simple questions β sometimes accurately, sometimes less so. But either way, many people never scroll past that AI-generated snapshot.
Google search excels at pointing to a wide range of sources and perspectives, but the results can feel cluttered and designed more for clicks than clarity. ChatGPT, by contract, delivers a more focused and conversational response that prioritizes explanation over ranking. The ChatGPT response can lack the source transparency and multiple viewpoints often found in a Google search.
The shift to ChatGPT is also affecting other areas of technology, such as smart speakers like Alexa and YouTube. While voice assistants still remain popular, some users are shifting their queries to ChatGPT or similar tools for more complex questions.
On YouTube, people now tend to start with ChatGPT and then move to the platform if they need additional information a how-to video conveys. This new pattern is also evident in specialized spaces like software engineering forums, where question volume has dropped sharply since ChatGPT's release.
In conclusion, three years into its existence, ChatGPT has reordered our tech stack. The default search has shifted. Search engines are still for deep dives and complex comparisons. YouTube is still for seeing real people do real things. Smart speakers are still for hands-free convenience. But when people need to figure something out, many now start with a chat conversation, not a search box.
The rise of ChatGPT represents the most significant shift in information retrieval since the emergence of search engines. As we navigate this new landscape, it's essential to recognize both the benefits and limitations of these emerging technologies. By doing so, we can harness their power while ensuring that our access to accurate and trustworthy information remains a fundamental right for all.