UK PR firm under fire for allegedly 'Wikilaundering' client's Wikipedia pages.
A prominent public relations company, founded by Keir Starmer's former communications chief Tim Allan, has been accused of manipulating Wikipedia pages to improve its clients' reputations. The Bureau of Investigative Journalism (TBIJ) claims that Portland Communications outsourced editing services for some high-profile clients, including the state of Qatar, between 2016 and 2024.
According to the investigation, a network of editors allegedly controlled by a contractor working on behalf of Portland made numerous changes to Wikipedia pages. These edits often buried critical reporting or relegated unwelcome information about clients under descriptions of their philanthropic work. The practice, known as "Wikilaundering," is considered a breach of professional codes of conduct and violates the terms of use set out by the Wikimedia Foundation.
The TBIJ found evidence of edits made in support of Portland's clients, including Qatar, which aimed to improve its image ahead of the 2022 World Cup. In another case, Portland allegedly hired a web consultant to alter information about a failed philanthropy project linked to one of its other clients.
Several former employees of Portland have come forward to confirm that their colleagues did indeed commission edits on Wikipedia pages, often using contractors like Radek Kotlarek's Web3 Consulting. While there is no suggestion that Allan personally ordered these changes or was aware of them, his firm has a history of making Wikipedia edits and contracting out for such services.
The Chartered Institute of Public Relations (CIPR) has stated that intentional deceit and anonymous activities are breaches of professional codes of conduct. The incident has raised concerns about the influence of PR firms on online platforms like Wikipedia and the potential for manipulation by powerful interests.
As Allan navigates his new role as Downing Street's executive director of communications, critics have warned that his attempts to reshape access to the Prime Minister's daily briefings could further restrict scrutiny and transparency.
A prominent public relations company, founded by Keir Starmer's former communications chief Tim Allan, has been accused of manipulating Wikipedia pages to improve its clients' reputations. The Bureau of Investigative Journalism (TBIJ) claims that Portland Communications outsourced editing services for some high-profile clients, including the state of Qatar, between 2016 and 2024.
According to the investigation, a network of editors allegedly controlled by a contractor working on behalf of Portland made numerous changes to Wikipedia pages. These edits often buried critical reporting or relegated unwelcome information about clients under descriptions of their philanthropic work. The practice, known as "Wikilaundering," is considered a breach of professional codes of conduct and violates the terms of use set out by the Wikimedia Foundation.
The TBIJ found evidence of edits made in support of Portland's clients, including Qatar, which aimed to improve its image ahead of the 2022 World Cup. In another case, Portland allegedly hired a web consultant to alter information about a failed philanthropy project linked to one of its other clients.
Several former employees of Portland have come forward to confirm that their colleagues did indeed commission edits on Wikipedia pages, often using contractors like Radek Kotlarek's Web3 Consulting. While there is no suggestion that Allan personally ordered these changes or was aware of them, his firm has a history of making Wikipedia edits and contracting out for such services.
The Chartered Institute of Public Relations (CIPR) has stated that intentional deceit and anonymous activities are breaches of professional codes of conduct. The incident has raised concerns about the influence of PR firms on online platforms like Wikipedia and the potential for manipulation by powerful interests.
As Allan navigates his new role as Downing Street's executive director of communications, critics have warned that his attempts to reshape access to the Prime Minister's daily briefings could further restrict scrutiny and transparency.