South Florida family's formula fight: A desperate father's unlikely solution.
The Cevik family has been dealing with a rare and debilitating neurological genetic disorder, Niemann-Pick disease, which affects only one in a million people. The 14-year-old son, Ali, was once a healthy boy but now requires constant care, including special formulas that cost thousands of dollars a month. His father, Muslum Cevik, is his sole caregiver and relies on the medical supplies to keep him alive.
Recently, the family faced a daunting challenge when their medical supplier refused to refund Muslum's $2,550 deposit after he paid for Ali's formula out of pocket due to an insurance reimbursement issue. The situation was made even more complicated when the supplier initially claimed they would refund the money once the insurance company paid, but only reimbursed half.
Desperate for a solution, Muslum turned to Help Me Howard with reporter Brandon Beyer. With the help of his father's efforts, Ali will now receive the formula he needs without breaking the bank. However, this ordeal highlights the importance of timely refunds from medical suppliers and the need for better communication between insurance companies, suppliers, and families.
In Florida, a new law requires that refunds be made in a timely manner. While the supplier eventually returned Muslum's money after being contacted by Help Me Howard, it's not uncommon for families to face similar challenges. As one expert noted, "Nobody can get paid more than once for their service."
The Cevik family's experience serves as a poignant reminder of the importance of access to affordable and timely medical care. For Ali, his father's unwavering dedication has been a lifesaver. The case also underscores the need for greater support systems in place for families dealing with rare genetic disorders.
With a new law now in effect, families like the Ceviks can take comfort knowing that they have recourse when it comes to medical supplier refunds. As Muslum Cevik said, "I'm extremely happy I called Help Me Howard."
The Cevik family has been dealing with a rare and debilitating neurological genetic disorder, Niemann-Pick disease, which affects only one in a million people. The 14-year-old son, Ali, was once a healthy boy but now requires constant care, including special formulas that cost thousands of dollars a month. His father, Muslum Cevik, is his sole caregiver and relies on the medical supplies to keep him alive.
Recently, the family faced a daunting challenge when their medical supplier refused to refund Muslum's $2,550 deposit after he paid for Ali's formula out of pocket due to an insurance reimbursement issue. The situation was made even more complicated when the supplier initially claimed they would refund the money once the insurance company paid, but only reimbursed half.
Desperate for a solution, Muslum turned to Help Me Howard with reporter Brandon Beyer. With the help of his father's efforts, Ali will now receive the formula he needs without breaking the bank. However, this ordeal highlights the importance of timely refunds from medical suppliers and the need for better communication between insurance companies, suppliers, and families.
In Florida, a new law requires that refunds be made in a timely manner. While the supplier eventually returned Muslum's money after being contacted by Help Me Howard, it's not uncommon for families to face similar challenges. As one expert noted, "Nobody can get paid more than once for their service."
The Cevik family's experience serves as a poignant reminder of the importance of access to affordable and timely medical care. For Ali, his father's unwavering dedication has been a lifesaver. The case also underscores the need for greater support systems in place for families dealing with rare genetic disorders.
With a new law now in effect, families like the Ceviks can take comfort knowing that they have recourse when it comes to medical supplier refunds. As Muslum Cevik said, "I'm extremely happy I called Help Me Howard."