Funding Limbo Continues for Arts Organisations Despite ACE's Claims of Resolution
In the aftermath of the devastating crash of Arts Council England's (ACE) grant processing platform, Grantium, many artists and arts organisations continue to grapple with a funding limbo that shows no signs of resolution. The collapse of the system in July left thousands of applications for vital funding hanging in the balance, causing widespread disruption to the already fragile financial security of those relying on it.
While ACE claims that the technical issues were resolved after several months and new application processes are now in place, many individuals have reported experiencing difficulties in accessing their long-overdue funds. Artists like Pui-Ka Cheng, director of Drift, an ACE-funded project, received approval for her funding but encountered problems submitting bank account details, leading to a delay in receiving the initial payment.
The situation has been described as "chaotic" and "cruel" by some arts professionals, who feel that they are being punished for the extra workload caused by the Grantium crash. Pepa Duarte, an actor and theatre maker, was awarded £28,000 by ACE but saw her funding reduced by £1,500 due to errors in her final report, which she had to submit manually.
The arts sector has long been critical of Grantium, with many calling for its transformation since its launch in 2016. The system's inability to handle high traffic and updates has led to criticism that it is "clunky" and "inequitable". Despite ACE's assurances that new processes are now in place, concerns about the system's reliability and transparency persist.
In August, arts unions highlighted the impact of the Grantium outage on artists, stating that "every time it is struggling artists who pay the price." The culture secretary, Lisa Nandy, has dismissed suggestions of additional financial support to overhaul ACE's grant application system, saying that it was a matter for the organisation itself.
ACE has made over 3,900 grant payments totalling £203m since the new processes were implemented, but many have expressed frustration with the experience. The situation remains uncertain, leaving artists and arts organisations to continue living in limbo as they wait for their long-overdue funds.
				
			In the aftermath of the devastating crash of Arts Council England's (ACE) grant processing platform, Grantium, many artists and arts organisations continue to grapple with a funding limbo that shows no signs of resolution. The collapse of the system in July left thousands of applications for vital funding hanging in the balance, causing widespread disruption to the already fragile financial security of those relying on it.
While ACE claims that the technical issues were resolved after several months and new application processes are now in place, many individuals have reported experiencing difficulties in accessing their long-overdue funds. Artists like Pui-Ka Cheng, director of Drift, an ACE-funded project, received approval for her funding but encountered problems submitting bank account details, leading to a delay in receiving the initial payment.
The situation has been described as "chaotic" and "cruel" by some arts professionals, who feel that they are being punished for the extra workload caused by the Grantium crash. Pepa Duarte, an actor and theatre maker, was awarded £28,000 by ACE but saw her funding reduced by £1,500 due to errors in her final report, which she had to submit manually.
The arts sector has long been critical of Grantium, with many calling for its transformation since its launch in 2016. The system's inability to handle high traffic and updates has led to criticism that it is "clunky" and "inequitable". Despite ACE's assurances that new processes are now in place, concerns about the system's reliability and transparency persist.
In August, arts unions highlighted the impact of the Grantium outage on artists, stating that "every time it is struggling artists who pay the price." The culture secretary, Lisa Nandy, has dismissed suggestions of additional financial support to overhaul ACE's grant application system, saying that it was a matter for the organisation itself.
ACE has made over 3,900 grant payments totalling £203m since the new processes were implemented, but many have expressed frustration with the experience. The situation remains uncertain, leaving artists and arts organisations to continue living in limbo as they wait for their long-overdue funds.
 seriously though, can't ACE just get it together? They're like "oh no, our system crashed" and then just pretend like everything is fine now... meanwhile artists are still getting their funding delayed or reduced because of some human error
 seriously though, can't ACE just get it together? They're like "oh no, our system crashed" and then just pretend like everything is fine now... meanwhile artists are still getting their funding delayed or reduced because of some human error  . I mean, if they were really serious about resolving this issue, why hasn't there been any concrete action taken yet? It's all just a big mess and the arts community is paying for it
. I mean, if they were really serious about resolving this issue, why hasn't there been any concrete action taken yet? It's all just a big mess and the arts community is paying for it  .
. "The truth is rarely pure and never simple" - Oscar Wilde
 "The truth is rarely pure and never simple" - Oscar Wilde 

 . First, your system crashes, now you're stuck waiting for funds that never came in the 1st place
. First, your system crashes, now you're stuck waiting for funds that never came in the 1st place  . It's like, can't we just have a smooth process for once?
. It's like, can't we just have a smooth process for once?  . The arts sector needs support, and it seems like ACE is struggling to give it to them
. The arts sector needs support, and it seems like ACE is struggling to give it to them  . What's the solution here? More funding? Better tech? I don't know, but one thing's for sure - artists and arts orgs need some help ASAP
. What's the solution here? More funding? Better tech? I don't know, but one thing's for sure - artists and arts orgs need some help ASAP  ️
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 The fact that arts unions are saying artists pay the price every time it struggles just shows how broken this system is
 The fact that arts unions are saying artists pay the price every time it struggles just shows how broken this system is  !
! but honestly, how can you resolve an issue that still got artists stuck in limbo?
 but honestly, how can you resolve an issue that still got artists stuck in limbo?  It's like they're playing a game with people's livelihoods
 It's like they're playing a game with people's livelihoods  . I get it, tech issues happen, but come on, didn't anyone see this coming?
. I get it, tech issues happen, but come on, didn't anyone see this coming?  Artists are already struggling to make ends meet, and now you're telling them to deal with the extra headache of getting their funds processed manually?
 Artists are already struggling to make ends meet, and now you're telling them to deal with the extra headache of getting their funds processed manually?  It's just not fair
 It's just not fair 
 . The fact that artists are being punished for the extra workload caused by Grantium's crash is just cruel
. The fact that artists are being punished for the extra workload caused by Grantium's crash is just cruel  . And what’s with the culture secretary dismissing suggestions of additional financial support? Can’t we afford to make sure everyone gets funded fairly?
. And what’s with the culture secretary dismissing suggestions of additional financial support? Can’t we afford to make sure everyone gets funded fairly?  . It's like, can't ACE just get it together already?
. It's like, can't ACE just get it together already?  "Oh, we'll just leave you to figure it out yourselves"? No way, not on my watch
 "Oh, we'll just leave you to figure it out yourselves"? No way, not on my watch  .
.
 . It's like ACE is playing a never-ending game of whack-a-mole with the same issues that caused the Grantium crash in the first place
. It's like ACE is playing a never-ending game of whack-a-mole with the same issues that caused the Grantium crash in the first place 

 . I'm just waiting for some kind of resolution here, but so far, nothing seems to be happening
. I'm just waiting for some kind of resolution here, but so far, nothing seems to be happening 
 They're saying all these things about new processes being in place but nobody seems to be getting the funding they need on time.
 They're saying all these things about new processes being in place but nobody seems to be getting the funding they need on time.  . First, the system crashes, then it takes months to fix, and now it's all just a big mess
. First, the system crashes, then it takes months to fix, and now it's all just a big mess  . And what about all those artists who are still waiting for their funds? It's like they're stuck in limbo forever
. And what about all those artists who are still waiting for their funds? It's like they're stuck in limbo forever  . I just hope ACE figures out a way to get it together soon, before more people get hurt
. I just hope ACE figures out a way to get it together soon, before more people get hurt  . There has to be more to this story than just a technical glitch...
. There has to be more to this story than just a technical glitch... ... newsflash: we didn't ask for it, ace did
... newsflash: we didn't ask for it, ace did 