IndiGo Ordered to Pay Rs 67,713 to Passenger After Denying Him Boarding A recent order from a Delhi district commission has exposed the lack of accountability among Indian airlines.
In February 2019, IndiGo, one of the country's largest carriers, was directed to pay a passenger Rs 67,713 after refusing him boarding on a flight from Delhi to Bengaluru.
The incident is symptomatic of a larger issue: airlines prioritizing their interests over those of passengers.