The UK's productivity predicament is indeed a monumental pain for consumers, with many feeling swizzed by small print in their contracts, bamboozled by insurance products, or locked into subscriptions they signed up for by mistake. The root of the problem lies in the markets for key services where competition is limited, regulation ineffective, and market structures hurt consumers.
The Labour government has promised to tackle cost-of-living pressures through tax rises and measures like VAT cuts on energy bills. However, economists Andrew Sissons and John Springford argue that a more muscular approach is needed to make these markets work better for consumers and the economy.
They point out that lack of proper competition is a key driver of the UK's "sticky" inflation, particularly in services where goods drove post-Covid price increases. Rising wages, especially at lower ends of the scale, have also contributed to this issue.
The authors argue that regulation has failed to make these markets work for consumers, with limited competition, ineffective regulation, and problematic market structures causing problems. They highlight examples like energy and transport, where investment in net-zero transition and costly infrastructure upgrades are needed.
Sissons and Springford suggest that regulators need to be better resourced and more interventionist to make markets work better. Their proposals include restricting the use of price increase contracts pegged above the retail prices index (RPI) and introducing a new rule that allows consumers to cancel services online.
The authors also propose drawing up definitions of standard products, like plain vanilla insurance contracts, to allow companies to compete on the basis of price and service rather than small print. They argue that better regulation is needed to foster more dynamic markets for essential services, which will ultimately help stop consumers being shortchanged.
For Labour, this may mean a significant shift in its language on regulation, moving away from the laissez-faire playbook of the Tories. The government's proposed measures so far have focused on cost-cutting levers and tax rises, rather than more fundamental changes to regulation. However, it will take better regulation, not less, to make these markets work for consumers and drive economic growth.
The Labour government has promised to tackle cost-of-living pressures through tax rises and measures like VAT cuts on energy bills. However, economists Andrew Sissons and John Springford argue that a more muscular approach is needed to make these markets work better for consumers and the economy.
They point out that lack of proper competition is a key driver of the UK's "sticky" inflation, particularly in services where goods drove post-Covid price increases. Rising wages, especially at lower ends of the scale, have also contributed to this issue.
The authors argue that regulation has failed to make these markets work for consumers, with limited competition, ineffective regulation, and problematic market structures causing problems. They highlight examples like energy and transport, where investment in net-zero transition and costly infrastructure upgrades are needed.
Sissons and Springford suggest that regulators need to be better resourced and more interventionist to make markets work better. Their proposals include restricting the use of price increase contracts pegged above the retail prices index (RPI) and introducing a new rule that allows consumers to cancel services online.
The authors also propose drawing up definitions of standard products, like plain vanilla insurance contracts, to allow companies to compete on the basis of price and service rather than small print. They argue that better regulation is needed to foster more dynamic markets for essential services, which will ultimately help stop consumers being shortchanged.
For Labour, this may mean a significant shift in its language on regulation, moving away from the laissez-faire playbook of the Tories. The government's proposed measures so far have focused on cost-cutting levers and tax rises, rather than more fundamental changes to regulation. However, it will take better regulation, not less, to make these markets work for consumers and drive economic growth.