UK watchdogs need to step in on rip-off bills, which are bad for consumers and the economy | Heather Stewart

The UK's productivity predicament is indeed a monumental pain for consumers, with many feeling swizzed by small print in their contracts, bamboozled by insurance products, or locked into subscriptions they signed up for by mistake. The root of the problem lies in the markets for key services where competition is limited, regulation ineffective, and market structures hurt consumers.

The Labour government has promised to tackle cost-of-living pressures through tax rises and measures like VAT cuts on energy bills. However, economists Andrew Sissons and John Springford argue that a more muscular approach is needed to make these markets work better for consumers and the economy.

They point out that lack of proper competition is a key driver of the UK's "sticky" inflation, particularly in services where goods drove post-Covid price increases. Rising wages, especially at lower ends of the scale, have also contributed to this issue.

The authors argue that regulation has failed to make these markets work for consumers, with limited competition, ineffective regulation, and problematic market structures causing problems. They highlight examples like energy and transport, where investment in net-zero transition and costly infrastructure upgrades are needed.

Sissons and Springford suggest that regulators need to be better resourced and more interventionist to make markets work better. Their proposals include restricting the use of price increase contracts pegged above the retail prices index (RPI) and introducing a new rule that allows consumers to cancel services online.

The authors also propose drawing up definitions of standard products, like plain vanilla insurance contracts, to allow companies to compete on the basis of price and service rather than small print. They argue that better regulation is needed to foster more dynamic markets for essential services, which will ultimately help stop consumers being shortchanged.

For Labour, this may mean a significant shift in its language on regulation, moving away from the laissez-faire playbook of the Tories. The government's proposed measures so far have focused on cost-cutting levers and tax rises, rather than more fundamental changes to regulation. However, it will take better regulation, not less, to make these markets work for consumers and drive economic growth.
 
πŸ€” I'm telling ya, the UK's productivity predicament is a real mess! πŸ’Έ According to data from the Office for National Statistics (ONS), the average Brit spends around Β£1,300 per year on energy bills alone 🚨. And it gets even worse when you consider that 75% of people are locked into contracts they didn't fully understand πŸ“.

Here's a stat that blows my mind: in 2022, there were over 3.5 million complaints about energy prices to the UK's Ombudsman Service πŸ”₯. That's crazy! 😱

The problem is indeed complex, but I think economists Sissons and Springford hit the nail on the head. 🀝 Their proposed solutions, like restricting price increase contracts and introducing online cancellation options, would make a huge difference.

Here are some more stats to illustrate the issue:

* 64% of people in the UK feel that their money doesn't go as far as it used to πŸ’Έ
* The average household has around Β£35,000 worth of debt πŸ“ˆ
* In 2022, the UK's Consumer Credit Counselling Service received over 140,000 complaints about insurance products 😩

It's time for better regulation and more interventionist policies. 🚨
 
Umm yeah πŸ€”, this all sounds super tricky 🀯... I mean, you gotta balance making things work for the economy with helping out the people who are struggling financially πŸ’Έ... It feels like a big challenge trying to get that right πŸ™ƒ... And I'm not sure what to make of these proposals from Sissons and Springford, they sound kinda reasonable 😐... Maybe we'll see some changes soon 🀞
 
πŸ€” "The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy." πŸ’ͺ - Martin Luther King Jr.

I think it's time the government takes a harder stance on regulating these markets. All this talk about tax rises and VAT cuts might be just a Band-Aid solution to fix the problem. We need real change here, not just some cosmetic adjustments. The root of the issue is competition, or rather the lack thereof. I'm all for Labour taking a different approach to regulation - maybe it's time they got tough on these companies who are always finding ways to rip us off! πŸ’Έ
 
Ugh, like seriously? Can't we just have fair contracts without all the fine print drama? πŸ™„ It's like companies are intentionally trying to confuse us into signing away our rights. And don't even get me started on subscriptions... I mean, who hasn't accidentally clicked 'accept' when they meant to cancel? πŸ€¦β€β™€οΈ

I'm not surprised that economists are saying regulation needs a boost - it's been broken for ages. I do love how they're calling out the Tories' laissez-faire approach as outdated, though. It's time for Labour to step up and bring some actual change to the table.

The idea of restricting price increase contracts is a good start, but what about the actual root cause of the problem? If companies are just going to keep jacking up prices, we need some real teeth in the regulations. I mean, who wants to see more interventionist measures, though? πŸ˜’ It's all about finding that sweet spot between letting businesses thrive and protecting consumers.

One thing I do agree on is that better regulation is needed. Like, come on, companies should be able to compete on price and service, not just on confusing us with small print. πŸ€‘
 
the uk's productivity predicament is just another word for "we got scammed into paying more for everything" πŸ€‘πŸ˜’. like, who thought it was a good idea to create an entire industry around making us sign contracts we didn't even read? πŸ“πŸ‘€ and don't even get me started on the energy bills - who needs that kind of stress in their life? 😩 anyway, economists say it's all about regulation, but what they're not saying is that it's just a fancy way of saying "we need to make some rich people less rich" πŸ’ΈπŸ‘Š.
 
πŸ€” I think Sissons and Springford are onto something with their proposals. The UK's consumer protection landscape is pretty fragmented and lacks cohesion. If we're gonna tackle the cost-of-living crisis effectively, we need better regulation that prioritizes fairness over profits.

The idea of restricting price increase contracts pegged above the RPI seems like a no-brainer. And introducing online cancellation options for services? That's just common sense! πŸ€·β€β™‚οΈ It's about time regulators started putting consumers' interests first instead of just letting companies do whatever they want.

The net-zero transition and infrastructure upgrades in energy and transport are crucial, but we need to make sure those investments aren't just being driven by profit motives. We need more market competition and choice for consumers, not less. It's all about striking a balance between growth and fairness. πŸ’Έ
 
Ugh I'm like totally fed up with how screwed over we are by contracts & insurance stuff πŸ€―πŸ‘Ž can't even get a decent deal without getting lost in tiny print? it's all about the money, man... governments need to step up their game & give regulators some serious juice πŸ’ͺ not just more tax cuts but actual change πŸ”„ like restrictions on those awful price increase contracts and online cancellation rules πŸ“ standard products definition would be huge too! we can't keep being stuck in this rut
 
πŸ€” you know what i think? its all about the benjamins baby! πŸ€‘ theyre tryin to control us, but we dont even realize it. if they "help" us by gettin more regulation, thats just gonna be a way for 'em to hold onto power. its like, have u seen how much money energy companies make? and now they wanna restrict the use of those price increase contracts? sounds fishy 2 me 🐟. and wat about the tax rises? thats just another way to suck more cash from our pockets. we need to wake up, people! πŸ’‘
 
πŸ€” I mean, come on... how can they expect to fix the whole "sticky" inflation thing with just a few tweaks? It's like thinking you can just plug a hole in a dam with duct tape πŸ› οΈ. They need to take a step back and look at the bigger picture - or rather, the lack of it. The government's all talk no action on regulation... that's just enabling companies to screw consumers over even more πŸ€‘. And what's with these "tax rises" they keep mentioning? Just going to make everything more expensive for the average Joe πŸ’Έ. We need radical change, not just a Band-Aid solution πŸ‘.
 
It feels like we're stuck in a never-ending cycle of consumers getting taken advantage of 🀯. Those big corporations just keep finding ways to squeeze us dry, and the law is kinda...well, it's not doing enough to stop 'em πŸ˜”. I mean, tax rises might help a bit, but that's just a band-aid on a bigger problem. We need more than just a few tweaks to regulation - we need a complete overhaul πŸ”„.

I'm all for Labour wanting to do something about this, but they've gotta be bold πŸ”₯. Can't just keep promising to fix things without actually doing it πŸ’ͺ. And what's with the lack of competition in these markets? It's like companies are just sitting back and waiting for consumers to get stuck with 'em 😴. We need more market pressure, more regulation that's actually gonna help us out πŸ‘.

And can we please talk about the energy market?! 🌞 That's a disaster waiting to happen if we don't do something about it ASAP ⏰. Investing in net-zero transition and infrastructure upgrades is not just a nice-to-have - it's a must-have πŸ’₯. Let's get serious about this, folks!
 
I mean, think about this – we're always complaining about how the system doesn't work in our favour πŸ€¦β€β™‚οΈ. But have you ever stopped to consider that maybe we're the ones who need to change? I know it's easy to blame the market or the government when things go wrong. But what if we're all just stuck in this cycle of consumerism and competition? We want cheaper energy, better insurance, but are we willing to dig deeper and find out why these prices are so high? πŸ€‘

It's time for us to take responsibility for our own lives. If we can't get the market to change on its own, maybe it's because we're not paying attention to what we want. We need to start demanding better, not just from companies, but from ourselves. Can we commit to being more informed consumers? πŸ’‘
 
πŸ€” I mean, come on... small print is just a fancy way of saying "fine print" right? It's all about the fine print when you sign up for something but aren't really reading it through πŸ˜’. And then there are these crazy subscription contracts that trap people in and they can't get out no matter what πŸ“¦. It's like, I get it, companies need to make a living but shouldn't we be getting better value for our money? πŸ’Έ

And the energy bills thing... VAT cuts on energy bills would be awesome πŸ€‘. But does that really address the root of the problem? Is it just about cutting costs or are there bigger issues at play here? πŸ€” I mean, what's going on with these limited markets and ineffective regulation? It's like, where's the oversight? πŸ€·β€β™€οΈ

I think it's time for Labour to rethink its approach to regulation. We need more than just cost-cutting measures to tackle this productivity predicament πŸ’ͺ. More intervention, better resources... that sounds about right πŸ‘. And what about these online cancellation services? Can't we just have a simple way to opt out if we're not happy with our contracts? πŸ“ˆ It's time for some real change here πŸ”₯
 
🀯 I'm totally with Sissons and Springford on this one! It's like, we're living in a world where companies can just do whatever they want and get away with it, all thanks to weak regulation. πŸ™„ I mean, who doesn't love being stuck in contracts they didn't read or buying insurance policies that are basically just tricks to rip them off? πŸ˜‚

And don't even get me started on the energy sector! I know we're trying to reduce our carbon footprint and all that, but it's like the government is just throwing money at companies without making sure they're actually using it for good. πŸ’Έ We need more oversight, not less.

I'm loving their idea of restricting those pesky price increase contracts that are basically just scams. 🀫 And the concept of standard products with clear definitions? Genius! πŸ’‘ It's like, how hard is it to have a simple insurance policy without all the fine print and jargon?

This is exactly what Labour should be talking about – not just cost-cutting measures, but real, meaningful changes to regulation that put consumers first. πŸ™Œ We need better regulation, folks! πŸ’ͺ
 
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