Ticketmaster is facing criticism from singer Olivia Dean over the high resale prices for her upcoming tour tickets, prompting the company to cap resale ticket prices.
In an Instagram post on Friday, Dean took aim at Ticketmaster and Live Nation, accusing them of providing a "disgusting service" by allowing resale prices to reach as much as $800 or $900 for her tour tickets.
"We need to find a new way of making that possible," she said, adding live music should be "affordable and accessible." Dean's comments come after days when Ticketmaster acknowledged it made an error in listing presale ticket prices for her tour at over $750.
The company quickly responded by reposting Dean's post on its own Instagram story, stating it would cap resale ticket prices for her shows at face value. It added that it supports artists' ability to set the terms of how their tickets are sold and resold.
Ticketmaster had initially stated that those who were charged a higher amount than intended for the presale would be immediately refunded for the difference. However, this incident highlights the ongoing issue of excessive resale prices on ticketing platforms, which has sparked criticism from artists and fans alike.
In an Instagram post on Friday, Dean took aim at Ticketmaster and Live Nation, accusing them of providing a "disgusting service" by allowing resale prices to reach as much as $800 or $900 for her tour tickets.
"We need to find a new way of making that possible," she said, adding live music should be "affordable and accessible." Dean's comments come after days when Ticketmaster acknowledged it made an error in listing presale ticket prices for her tour at over $750.
The company quickly responded by reposting Dean's post on its own Instagram story, stating it would cap resale ticket prices for her shows at face value. It added that it supports artists' ability to set the terms of how their tickets are sold and resold.
Ticketmaster had initially stated that those who were charged a higher amount than intended for the presale would be immediately refunded for the difference. However, this incident highlights the ongoing issue of excessive resale prices on ticketing platforms, which has sparked criticism from artists and fans alike.
dean is right we should be able to get tickets without breaking the bank 
. The fact that they're only responding after Olivia Dean brought attention to the issue suggests that they may have been aware of the problem all along 
. Artists like Olivia Dean are advocating for affordability and accessibility, which is essential for the long-term sustainability of live music 
. Ticketmaster's decision may be seen as a response to pressure from artists and fans, but it also raises questions about their accountability in this matter 
.
! They're basically price-gouging fans and it's just not right 
. I mean, who gets to make $800 or $900 for a concert ticket? That's crazy talk 
. Artists like Olivia Dean deserve better than that 
. I'm all for artists having control over their tickets, but not at the expense of fans' wallets 
. Until then, I'll be sticking to secondary marketplaces where prices are transparent, you know? 
I'm all about supporting my fave artists, but come on, that's just not fair to the everyday fan who just wants to enjoy the show. Ticketmaster should totally get slammed for allowing those prices to rise in the first place... I mean, what's wrong with them? 
And yeah, capping resale prices is a good idea - it's like, fair for everyone involved! 
they're trying to cap resale prices for her tour tickets at face value? That's some next level moves 
90% of fans agree that resale prices are ridiculous, with the average fan paying 3x more than intended 
stats say 71% of fans think ticketing companies should have stricter price controls 
did you know Ticketmaster made $1.4B in revenue last year? 
like what's up with ticketmaster being so outta control? $800 for a concert ticket is just crazy 
anyway, kudos to olivia dean for standing up for what she believes in 
and i'm all about live music being affordable and accessible too 
. And poor Dean getting taken advantage of on her own tour, yikes! 
. Can we get more transparency and regulation in the ticketing industry? That would be a game changer for all of us 
!