The US Department of Homeland Security (DHS) has deployed a facial recognition app, Mobile Fortify, which is meant to identify immigrants and citizens alike during federal operations. However, the technology does not actually verify identities but rather provides candidate matches that need to be confirmed by humans.
According to records reviewed by WIRED, Mobile Fortify has been used over 100,000 times since its launch in May 2025. The app was designed to determine or verify the identities of individuals stopped or detained during federal operations and was initially approved without public scrutiny.
The technology relies on algorithms developed by NEC Corporation of America and has been shown to struggle with poor framing or head tilt when images are taken outside controlled settings, such as in real-world conditions like immigration lanes. Street photos captured by cell phones lack the controls that tightly controlled visa photos used at ports of entry.
DHS officials have claimed that Mobile Fortify is designed to operate at scale under imperfect conditions, and the company's patents acknowledge a core trade-off between speed, scale, and accuracy. However, experts say that this approach can lead to false positives and a lack of transparency around the technology's operation and use.
The app has been used to scan the faces not only of targeted individuals but also people later confirmed to be US citizens and others who were observing or protesting enforcement activity. Reporting has documented federal agents telling citizens they were being recorded with facial recognition and that their faces would be added to a database without consent.
DHS has declined to detail the methods and tools used by agents, despite repeated calls from oversight officials and nonprofit privacy watchdogs. The department's use of Mobile Fortify is part of a broader shift towards low-level street encounters followed by biometric capture like face scans, with limited transparency around the tool's operation and use.
Experts argue that the lack of safeguards and oversight has real-world consequences for our privacy, civil liberties, and civil rights. Senator Ed Markey says that DHS has deployed an "arsenal of surveillance technologies" that are being used to monitor both citizens and non-citizens alike, calling it "the stuff of nightmares."
The use of facial recognition technology has been criticized as a threat to free expression and civil liberties, with some arguing that privacy safeguards are essential to preventing wrongful targeting by unvetted tools like Mobile Fortify.
According to records reviewed by WIRED, Mobile Fortify has been used over 100,000 times since its launch in May 2025. The app was designed to determine or verify the identities of individuals stopped or detained during federal operations and was initially approved without public scrutiny.
The technology relies on algorithms developed by NEC Corporation of America and has been shown to struggle with poor framing or head tilt when images are taken outside controlled settings, such as in real-world conditions like immigration lanes. Street photos captured by cell phones lack the controls that tightly controlled visa photos used at ports of entry.
DHS officials have claimed that Mobile Fortify is designed to operate at scale under imperfect conditions, and the company's patents acknowledge a core trade-off between speed, scale, and accuracy. However, experts say that this approach can lead to false positives and a lack of transparency around the technology's operation and use.
The app has been used to scan the faces not only of targeted individuals but also people later confirmed to be US citizens and others who were observing or protesting enforcement activity. Reporting has documented federal agents telling citizens they were being recorded with facial recognition and that their faces would be added to a database without consent.
DHS has declined to detail the methods and tools used by agents, despite repeated calls from oversight officials and nonprofit privacy watchdogs. The department's use of Mobile Fortify is part of a broader shift towards low-level street encounters followed by biometric capture like face scans, with limited transparency around the tool's operation and use.
Experts argue that the lack of safeguards and oversight has real-world consequences for our privacy, civil liberties, and civil rights. Senator Ed Markey says that DHS has deployed an "arsenal of surveillance technologies" that are being used to monitor both citizens and non-citizens alike, calling it "the stuff of nightmares."
The use of facial recognition technology has been criticized as a threat to free expression and civil liberties, with some arguing that privacy safeguards are essential to preventing wrongful targeting by unvetted tools like Mobile Fortify.