The job market is bracing for the worst, with a recent jobs report painting a grim picture of automation's impact on employment. October saw over 150,000 layoffs, the worst in two decades, with AI blamed for roughly half of those losses. The news comes on the heels of previous warnings about unemployment among recent graduates, fueling concerns that automation is to blame for the current job downturn.
However, experts like Neil Thompson from MIT's CSAIL argue that the situation is more nuanced than it initially seems. "There are two different phenomena going on at the same time," he says. "One is that AI is becoming more prevalent in the economy, and for some cases, like customer service, that's probably legitimate." Indeed, AI systems can excel at tasks that humans struggle with.
But Thompson also cautions against overestimating AI's capabilities. "It would be surprising to me if these systems were able to do as many things as the job loss numbers imply," he says. "There's a mix of either people deciding to cut the jobs and put some of that blame on AI, or they're cutting the jobs in advance with an aim to do more AI."
One reason why it's difficult to determine the extent of AI's impact is that many companies are shifting their focus towards adopting AI systems. This shift can lead to job losses as tasks become automated. However, Thompson points out that this trend isn't unique to AI and has been seen in previous technological revolutions.
"Skilled artisans, like wheelwrights or blacksmiths, used to be incredibly expert jobs," he notes. "Through industrialization, we figured out how to do those on production lines, with lower average expertise but more people involved."
Thompson also suggests that while AI will undoubtedly bring significant changes to the job market, there is a historical precedent for humans adapting to new technologies and emerging new tasks.
"The question is how fast it happens," he says. "If it's medium- to long-term, humans are pretty good at saying, 'okay, if these are new tasks that we're particularly good at and the technology is not, let's adapt to do those tasks.'"
However, Thompson acknowledges that there is a fear of the unknown surrounding AI, with many people concerned about job displacement. He also notes that valuations for AI companies can be inflated, which could lead to significant economic disruptions.
Ultimately, Thompson's take on AI suggests that while it will undoubtedly bring changes to the job market, humans have historically been able to adapt and thrive in the face of technological advancements. The key question is whether we can adjust quickly enough to mitigate any negative impacts.
However, experts like Neil Thompson from MIT's CSAIL argue that the situation is more nuanced than it initially seems. "There are two different phenomena going on at the same time," he says. "One is that AI is becoming more prevalent in the economy, and for some cases, like customer service, that's probably legitimate." Indeed, AI systems can excel at tasks that humans struggle with.
But Thompson also cautions against overestimating AI's capabilities. "It would be surprising to me if these systems were able to do as many things as the job loss numbers imply," he says. "There's a mix of either people deciding to cut the jobs and put some of that blame on AI, or they're cutting the jobs in advance with an aim to do more AI."
One reason why it's difficult to determine the extent of AI's impact is that many companies are shifting their focus towards adopting AI systems. This shift can lead to job losses as tasks become automated. However, Thompson points out that this trend isn't unique to AI and has been seen in previous technological revolutions.
"Skilled artisans, like wheelwrights or blacksmiths, used to be incredibly expert jobs," he notes. "Through industrialization, we figured out how to do those on production lines, with lower average expertise but more people involved."
Thompson also suggests that while AI will undoubtedly bring significant changes to the job market, there is a historical precedent for humans adapting to new technologies and emerging new tasks.
"The question is how fast it happens," he says. "If it's medium- to long-term, humans are pretty good at saying, 'okay, if these are new tasks that we're particularly good at and the technology is not, let's adapt to do those tasks.'"
However, Thompson acknowledges that there is a fear of the unknown surrounding AI, with many people concerned about job displacement. He also notes that valuations for AI companies can be inflated, which could lead to significant economic disruptions.
Ultimately, Thompson's take on AI suggests that while it will undoubtedly bring changes to the job market, humans have historically been able to adapt and thrive in the face of technological advancements. The key question is whether we can adjust quickly enough to mitigate any negative impacts.